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Comcast Xfinity customers may have had their personal information compromised in a hack this fall

FILE - Signage for Xfinity, the cable division of Comcast, is displayed in Philadelphia, July 15, 2015. Hackers accessed Xfinity customers’ personal information by exploiting a vulnerability in software used by the company, the Comcast-owned telecommunications business announced this week. In a Monday, Dec. 18, 2023, notice to customers, Xfinity said there was unauthorized access to internal systems as a result of this vulnerability — which was previously announced by software provider Citrix — between Oct. 16 and 19. Associated press

Comcast Xfinity customers are being prompted to change their account passwords in light of an October data breach.

The Philadelphia-based cable and Internet giant announced the hack Monday in a public notice to customers, saying that some of their personal information may have been acquired.

“We are not aware of any customer data being leaked anywhere, nor of any attacks on our customers,” Comcast spokesperson Joel Shadle said in a statement. “We take the responsibility to protect our customers very seriously and have our cybersecurity team monitoring 24x7.”

It was not immediately clear how many customers may have been impacted; however, in a data breach notification filed to the Maine Attorney General, Comcast reported that nearly 36 million people had been affected.

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